Frequently Asked Questions

---

What insurances are we in network with? ▶

Below is our insurance coverage information for Georgia:

In-Network Insurance Plans ▶

Outside the Box is currently in network with the following providers in Georgia: Georgia Medicaid (straight Medicaid), Peach State Health Plan (PSHP), CareSource, and Amerigroup.

Out-of-Network Coverage ▶

If your insurance plan is considered out of network (such as BCBS, Humana, Aetna, etc.), we offer cash pay options. We can also provide itemized invoices for you to submit to your insurance company so that sessions may be applied toward your out-of-network deductible.

Katie Beckett Medicaid ▶

If your child has an out-of-network insurance plan but also has Katie Beckett Medicaid as secondary coverage, we are able to accept your insurance plan.

How can my child benefit from therapy in a pool? ▶

Aquatic therapy provides unique benefits that aren’t always possible on land. The water offers uniform support, buoyancy to reduce body weight, and constant pressure to improve body awareness. Children who struggle with balance, strength, or walking on land often find it easier to practice these skills in the pool, making progress toward important motor milestones. The pool can also be used to either stimulate or calm, depending on your child’s needs, and promotes lifelong activity with opportunities for caregiver participation.

Do you offer swim lessons? ▶

No. We do not provide traditional swim lessons. However, therapy may include activities such as blowing bubbles, breath holding, and arm and leg movements that mimic swimming skills to build strength and support sensory integration.

What ages do you serve? ▶

We work with children and young adults from birth through 20 years old.

Why a natural environment rather than a clinic space? ▶

Research shows that natural environments—such as playgrounds, pools, and horse-riding barns—can support stronger therapy outcomes than traditional clinic spaces. They promote functional motor gains (improved strength, posture, and gait), reduce stress and improve mood, and increase motivation and engagement through sensory-rich experiences. Together, these elements create a holistic and effective therapy experience.

Is there a cash pay option? ▶

Yes. We offer cash pay options and are happy to discuss them with families.

Do you accept funding from scholarships? ▶

Yes. We currently accept funding from:

• Family Support Services – Easter Seals of Southern Georgia
• Anchor of Hope
• Kids Clubhouse Foundation